All products are automatic downloads and nonrefundable. Please ensure that you read product descriptions in their entirety before purchasing.
Ensure that once you've purchased your product(s) that you also save them on an external hard drive, so that in the unfortunate event of a crash, your order is still safe and sound.
I am here for trouble shooting tips in the event that the instructions included in your file have not helped. If this is your first action or preset purchase, I encourage you to Google "how to upload actions/presets into Photoshop/Photoshop Elements/Light Room" before emailing me. It takes me 48 hours to get back to all shop inquiries, so Google may just be more efficient for you!
Thanks so much for your purchase, I hope you truly enjoy it!